Conflict management
Record details
- ISBN: 9783319318837
- ISBN: 3319318837
- ISBN: 3319318853
- ISBN: 9783319318851
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Physical Description:
1 online resource
remote - Publisher: Switzerland : Springer, 2016.
Content descriptions
Formatted Contents Note: | 3.5 Consequences of the Rare Usage of Integrative Forms of Conflict Management3.6 The Difficult Boss: What Happened Next; 4: Mediation; 4.1 The Performance Appraisal; 4.2 Mediation: The Origins; 4.3 The Mediation Phase Model; 4.3.1 Pre-mediation Phase; 4.3.1.1 Preliminary Talks; 4.3.1.2 Conflict Analysis; 4.3.1.3 Implementation Planning; 4.3.2 Parameter Definition Phase; 4.3.3 Issue Compilation; 4.3.4 Conflict Discussion; 4.3.5 Search for a Solution; 4.3.6 Agreement; 4.3.7 Post-mediation Phase; 4.4 The Performance Appraisal: What Happened Next; 5: Mediation Techniques. |
Restrictions on Access Note: | NLC staff and students only. |
Source of Description Note: | Online resource; title from PDF title page (EBSCO, viewed August 16, 2016). |
Search for related items by subject
Subject: | Conflict management |